Privacy Policy | Select One Security and Communications
SO
Select One Security
Security & Communications

Privacy Policy.

Last Updated: February 23, 2026

1. Information We Collect

We collect specific personal information that you voluntarily provide to us via our contact forms, booking calendars, and service request forms. The specific data points we collect are:

  • First Name & Last Name — For identity verification
  • Email Address — For service communication and booking confirmations
  • Phone Number — For SMS notifications regarding your appointment or service request
  • Service Address — For providing accurate service coordination and estimates

2. How We Use Your Information

We use the collected data for the following specific business purposes:

  • Service Delivery: To provide the security, fire protection, monitoring, automation, and communication services you requested.
  • Communication: To send booking confirmations, appointment reminders, arrival windows, and service updates via SMS and Email.
  • Customer Support: To resolve scheduling issues and answer your service questions.

3. SMS Consent (Opt-In) and Use

When you provide your phone number through our contact forms, service request forms, or booking tools, you are required to explicitly opt in to receive SMS communications regarding your service. Consent is obtained through a clear checkbox or affirmative action at the point of collection.

  • Transactional Messages: Appointment confirmations, alerts, and service reminders.
  • Service Updates: Notifications related to your installation, inspection, monitoring, or service timeline.
  • Marketing & Promotional Messages: Special offers, seasonal promotions, and other marketing messages sent only to users who have explicitly opted in via the marketing consent checkbox.

Message frequency varies based on your service status. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.

🚫 4. Zero-Tolerance for Data Selling

We uphold a strict, iron-clad policy regarding your phone number:

  • WE DO NOT SELL PHONE NUMBERS: Under no circumstances will your phone number be sold, rented, or traded to any third party or affiliate.
  • WE DO NOT SHARE FOR MARKETING: Your phone number will never be shared with third parties for their marketing or promotional purposes.
  • Consent Protection: Text messaging originator opt-in data and consent is excluded from any information sharing; this specific consent data will not be shared with any third parties.

5. Cookies and Tracking Practices

We use cookies and similar tracking technologies to enhance your experience on our website. This includes:

  • Essential Cookies: Required for the basic functionality of our forms and booking tools.
  • Analytics: We use internal tools to measure website traffic and improve our service descriptions and user experience.

You can choose to disable cookies through your browser settings, although this may affect the functionality of our online tools.

6. How We Protect Your Data

We implement industry-standard security protocols to protect your personal information from unauthorized access, including SSL encryption for all data in transit.

7. Contact Us

Select One Security and Communications
Kansas City, MO & Surrounding Areas
Email: info@selectonesecurity.com
Phone: (888) 570-7775

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